A 99.9% Server Uptime
We have built our cloud hosting platform using stable hardware and heavily customized software. Our system administrators have installed a tweaked version of Security–Enhanced Linux on all our web hosting servers in order to guarantee maximum security and stability. We’ve set up several distributed denial–of–service protection devices along with highly efficient firewall programs to make sure our network is impregnable and safe.
Our Linux cloud hosting packages include a 99.9% server uptime guarantee. And no matter which datacenter you choose, the guarantee stays unchanged.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it is important to also set up your own network architecture. That’s the reason why we set up a custom internal network in all our datacenters. Relying on first–class Juniper switches and routers, our internal network allows for faster–than–light data transfer speeds and is also completely redundant.
As a result, you will take advantage of a 99.9% network uptime in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe and in our data center in Australia, regardless of which web hosting package you’ve selected.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your hard–earned cash at stake, you can’t feel really secure. That’s why, with all our cloud hosting plans we offer a 30–day money–back guarantee. If you don’t feel content with our hosting service or if you would like to get a bit more powerful hosting solution, such as a Linux VPS or even a Linux dedicated hosting – you will get your money back in full, with no hidden fees or refund charges.
24/7 Technical Support
We have attentively handpicked each individual member of our 24x7 support staff so that we can provide the very best client care service that you can get. Each of our support engineers has many years of experience working with web hosting accounts behind his back, so they know very well what they are doing. What’s more, they’re at your disposal 24x7 – you can get in touch with them at any moment and they’ll reply back to you as fast as possible.
Their average support ticket response time is well under twenty minutes, whilst with other web hosting providers you are forced to wait for days. Moreover, we offer you a 1–hour response time guarantee. Regardless of what happens, your enquiries will be responded to within 60 minutes.