Customer Support Channels
A 1–hour Response Guarantee
Offering high quality support in good time is our high priority, so that we support each Linux cloud hosting plan with a one hour ticket answer warranty. As you send a ticket or post an e–mail, our user support team will try their best to generate the most appropriate remedy for your issue and to offer you help and advice quickly.
A Top–quality Support Service
Contact us every time needed. Our team of specialists is going to be on–line for you 24x7x365 to answer to all your queries and to take care of any problem that you might have. You will be able to submit a help support ticket from your Control Panel or drop an e–mail at any time. Also, on working days, you’ll be able to give us a call or make use of the live chatting option.
An Intuitive Help Section
We have integrated an in depth practical knowledge base into the Control Panel to help you to get hold of convenient step–by–step details whenever you want. Each part of the Control Panel features its own contextual help area having a group of how–to content articles. We have also organized video clips to provide you with a far better idea of precisely how to execute any given task.