Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • The Help section included in Clarafaie Solutions’s Control Panel offers a selection of help articles and frequently asked questions. Aimed at resolving any common problem that you might possibly chance upon, they are contributed by our support team of experienced techs.

  • Top quality support service
  • Educational Videos

  • We have compiled a collection of step–by–step video tutorials that detailedly display how to fix a common issue associated with your Linux cloud hosting account. You’ll find the educational video clips in the Help section.

  • Intuitive help center
  • A One–Hour Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24x7x365 customer care service and a 1–hour ticket response time guarantee. Our well–trained technical support engineers will be online for you 24x7x365 to attend to your enquiries and to resolve any issue that you may possibly chance upon. Simply submit a helpdesk ticket from the Help section and we will reply to you in no time.