Help and Support Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Answer Guarantee

  • Our crew of techs will do their best to reply to your help demands within less than 1 hour. If, however, the difficulty you have stumbled upon demands aid from our Admin =Team,= we’ll send the ticket to the technician on shift and will post a comment to let you know.

  • Top quality support service
  • Top–quality Customer Help And Support Service

  • We give you round the clock client help and support through a lightning fast ticket system integrated into your Control Panel. You’ll be able to email us whenever you want about any of the software packages that come pre–configured on your virtual server, including the desired OS, the server admin panel and our custom created Control Panel.

  • Intuitive help center
  • An Informative Help Zone

  • Each part of the Control Panel that is available without charge with your VPS has an included collection of articles. One can find a number of detailed how–to content articles and an array of step by step video courses that present all the important web site management jobs. You can gain access to them by clicking on the Help or Video control keys in the top right side of each Control Panel section.