In spite of the fact that the web hosting service offered by the different companies seems identical, each provider has a personalized platform with its own modifications and different ways to complete particular procedures. That’s the reason why, an info-stuffed knowledge base would be extremely helpful both for people with little to no prior experience and for technically skilled individuals who will ultimately learn how given operations are done, but will lose valuable time in the meantime. The objective of such a knowledge base is to make the hosting service fast and simple to use, saving users both time and effort. The consequence is more pleased customers, since they can easily find the information they want, and substantially less work for the support team representatives, because usually the majority of the inquiries and problems that clients have are already described in the knowledge base. On the condition that the articles are adequately written and encompass more topics, you’ll be able to find out more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Hosting

If you’ve purchased your very first cloud hosting account through our company or have moved your website over to us, you’ll get accustomed to our platform and our custom-built Hepsia hosting Control Panel before you know it thanks to the fact that we have prepared an exhaustive web-based knowledge base where you can find all the info that you will ever need – both general info in regard to the web hosting service as a whole and more specific info about the different features that you can make use of and the difficulties that you may experience. The articles are available in 2 locations. The entire article archive is accessible via the Control Panel’s Help section. You can access articles that are dedicated to the different functions in each and every Control Panel section too. You can get to know how to accomplish pretty much everything, from enabling an .htaccess file to managing a mailing list, and all the articles offer in-depth instructions, so you will never become bewildered due to an ambiguous text. Of course, if you stumble upon a more specific problem and you don’t find a solution in our knowledge base, you can contact our support staff representatives 24-7.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which is included in our Linux semi-dedicated hosting, will allow you to access the extensive online documentation that we have prepared for you. The articles themselves offer generic info about our services, educative guides about the separate functions that you can make use of, together with troubleshooting guidelines that can help you fix common problems that you might encounter. The topics that we have included cover de facto everything, from basic things such as how to host a brand new domain in the account, to more elaborate ones such as which SSH commands are permitted on the servers. Relevant articles about the features of a given section of the Control Panel will always be available on the right side of the page that you’re on, whereas the complete article collection can be accessed through the all-inclusive Help section.