Service Uptime Guarantee in Cloud Hosting
If you obtain a cloud hosting plan from our company, we guarantee that your Internet sites will be functioning no less than 99.9% of the time. We have virtually eliminated the hosting server downtime by using a sophisticated cloud hosting platform where independent clusters of web servers handle each aspect of the overall service - files, databases, email messages, and so on. In that way, should there be a problem with a server, the other machines within the cluster will simply take over and your internet sites won't be affected in any way. To avoid any infrastructure problems, we furthermore have diesel backup generators and several independent Internet providers. Competent admins keep tabs on the servers 24/7 to tackle any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Hosting
We guarantee 99.9% uptime for each semi-dedicated server plan acquired through our company. You can forget about your Internet site being inaccessible for any reason as we employ a top-notch cloud web hosting platform with a custom-built load balancing system. Rather than handling everything on just a single web server and risking one service to take everything down, we have now spread the different services among their own sets of servers. In other words, your databases, files, e-mail messages, stats, and so on, are addressed by independent clusters, so the failure of one server has no effect on the overall service or on your websites. Several backbone Internet providers and diesel powered backup generators guarantee that infrastructural problems won't affect your sites either. We have hardware and software firewalls as well as a capable team of professionals to check on the incoming & outgoing traffic and to respond to every single software issue 24/7.
Service Uptime Guarantee in VPS
All of our Virtual Private Server plans have a 99.9% uptime warranty. The stability and availability of the service is ensured by several Internet providers and diesel powered backup generators. In addition, we use new hardware for the physical web servers where the VPS accounts are set up to steer clear of any possibility of hardware malfunction and each and every part has been tested substantially. The safety of your information is guaranteed through enterprise-level hard drives working in RAID and the uptime warranty time includes all routine maintenance procedures, so your Internet sites shall be working basically without any interruptions. Our experienced admins will resolve immediately any software issue which may appear, so even if there is a problem with a different virtual private server account on the physical hosting server, your VPS isn't going to be affected. The server uptime is listed on our website and not hidden in our Terms of Service because we can keep our promise and provide you with an incredibly reliable hosting service.
Service Uptime Guarantee in Dedicated Hosting
If you acquire a dedicated server plan through us, you will be able to take advantage of our service and network uptime warranty. We will ensure that your web server is accessible no less than 99.9% of the time no matter what. We work with new, meticulously tested hardware to build every machine and we ensure that all of the pre-installed software is working correctly before the machine is handed over to the customer. We've also taken measures to avoid any possible infrastructural problems - the continuous power supply is guaranteed by powerful diesel generators, while 24/7 accessibility to the dedicated servers is guaranteed via a number of independent Internet service providers. Our administrators are available constantly, including weekends and holidays, so even if any unpredicted problem arises, they can handle it in a timely manner to prevent any downtime of your server and the Internet sites or offline apps accommodated on it.