Q: What does the web site migration service involve? Will my website be safe?
A: The web site migration service that our company is offering is free of charge (within a certain limit). We will move your website(s) to our enterprise–grade cloud hosting platform without you having to do anything. We know from personal experience that switching web hosting providers can result in lost information and undesirable downtime. This is the reason why we’ll accomplish all that for you for free!We’ve got highly trained administrators whose principal assignment is to make certain that your web site works precisely as it did on your previous web hosting platform. Our administrators are well–versed in migrating custom–made websites, as well as websites that are based on well–known web apps like Joomla™ and WordPress.
Q: How long will the website migration process take?
A: While we cannot give you an exact ETA, since there are lots of factors, including the physical size of the files and databases, the physical location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will give our very best to move your web site within 48h, and in some cases – within 24h (if the content is not large).
Q: My personal privacy is vital to me. What data do you require?
A: Yep. We’ll require the name of the website that you would like us to transfer. We will also require a means to access your present web hosting account so that we can get the content associated with your website.
Q: My current web hosting account has delicate info inside. How can I rely on you?
Q: How about downtime? Will my website be offline?
A: Your website will work exactly like it did before with your old hosting provider. Once we have completed the migration, your web site will be configured to work on our web hosting platform and we’ll ask you to preview it. If everything is functioning correctly, all you will need to do is modify the NS resource records associated with your domain name. Your site will be transferred to us without any downtime whatsoever.
Q: Will my old web hosting provider need to provide any info/assistance?
A: Nah. We will never contact your hosting provider about anything. They won’t be aware of the web site transfer either.
Q: Which hosting platforms do you support?
A: We support all Linux–driven web hosting platforms. Generally, if we can gain access to your Control Panel, we will be able to transfer your site.The only platforms that we don’t support are closed–source web site creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.